May
07

YouTube error – we’re sorry, this video is no longer available

By Jim Corbett

YouTube Video Error

“we’re sorry, this video is no longer available”


Sick of pulling your hair out over this YouTube video error? OK folks, short of downloading the FLV video then watching it, the fix is easy and the short answer is, this is a standards compliance and implementation issue. The fast fix is, use Flock. Flock is a new version of the FireFox/Netscape web browser and it’s designed for use with Web 2.0. Problem solved! If you are adamant about not using a really great new web browser then you could try to download the latest version of Flash and rebooting your network router etc. too, that might help. Also make sure that none of your systems are spamming your network by running a free online virus scan from places like pandasoftware.com. There really are lots of reason why this error could occur, you just need to go through them one by one and figure it out.

Read on to see more reasons why this error could be tormenting you.

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40 Comments

1
chuck in austin
9:47 pm

As of May 12, 2008.

I was having no luck with youtube. almost all videos had that same expression. even my own!

Turn off your google accelerator!

It solved my problem.

go figure

2
jesse
4:38 am

If you have Google Accelerator, turn it off. It’s creating a conflict with YouTube giving you the errors.

3
Jim
9:56 am

That’s a great tip guys thanks. One more piece added to the puzzle. Seems in your case YouTube AKA Google, really is acting like Microsoft with one part not working with another. I’m sorry to say that didn’t work for me. I was getting the error in Safari and Opera as well as FF and IE. Go FLOCK!

4
Lisa
5:06 am

Thanks everyone!
All that reloading and the problem was google accelerator!

Lisa

5

Happy to help Lisa.

6
Chris
12:10 pm

thanks so much with the google accelerator tip. been frustrated by this for weeks! completely resolved the problem.

7
Jay
9:12 pm

I get the same problem – but I don’t have google accelerator – never have.

8
Jim
9:30 pm

You could have connection issues Jay

9
Kaine
10:06 am

I don’t think it’s connection issues.
I just got a new computer and I have been getting this problem. I don’t have the Google Web Accelerator. it just suddenly stopped working.

10
Frank
10:27 am

I have 5 web browsers on 2 different PC’s in tha same house. Both systems had the same problem with the error. When I tried Flock I had no problem at all. One browser would say ‘we’re sorry this video is no longer available ‘and Flock would play it just fine at the exact same time.

11

Thanks for the tip. I downloaded Flock and everything works now.

I love how Flock hooks into YouTube, not to mention Facebook and Gmail! A web 2.0 browser for a web 2.0 world… ;)

12
Liz
4:39 am

OMG! Thank you so much for the Flock tip! I can finally, finally (after weeks of searching for a tip) watch ALL videos on youtube once again! THANK YOU! THANK YOU!

13
Jim
9:46 am

Happy to help Tom, Liz.

14

I am having the same problem and no it is not Google accelerator because I’ve never used it. Plus it’s not my connection because it used to work fine with exactly the same modem/router and a different PC. It stopped with my new PC which I suspect means there is software or a setting on here that is not on the other.

15

I was facing this error – We’re sorry, this video is no longer available on IE, then I switched to Firefox and finally to FLock…but unfortunately the error persists :(
Does this mean that my internet service provider is blocking out video stream?

16

FYSer, Leo, you more than likely have connection/network issues. You could try viewing through AOL Video.

17

[...] I just submitted a note which summarized my and others experience with this across multiple different platforms, with multiple different browsers. Youtube is a complete crapshoot. There are web pages devoted to solutions to this problem. [...]

18

Yes Goggle accelerator was the problem for me. turning it off was the fix, i was so frustrated that one time I almost restored my comp :)
thanks again guys

19
Steve
4:56 pm

turning off Google Accelerator didn’t work for me. i changed dns as shown in http://www.techxiety.com worked for me. i’ll try flock next.

20
Jim
5:16 pm

Steve, I suppose anything is possible but installing Flock did not change my or anyones DNS and it did fixed the problem. That open source DNS server has nothing to do with ‘open fetch slots’ as alleged over at techxiety.

21
Robert
2:31 am

I HAVE NOT USED Goggle accelerator nor want to BUT I cannot see 99% of youtube videos on MULTIPLE PCs all XP sp2 plus a mac osx and tried MULTIPLE browsers.

I have tried IE7, Safari, Firefox, Opera and Flock all up to date. I have uninstalled Flash.
I have call my ISP and then cannot see any reason why, nor have any blocks on my account

PLEASE HELP ME ………

22
Jim
7:36 pm

I see you are in the UK Robert, all I can suggest is to try viewing during non peak hours or giving AOL video a shot. A 3rd party virus scan like that over at pandasoftware.com might help too.

23
Meghann
2:23 am

Hey there! I’ve been having this problem just recently and it came out of no where! I was on Youtube watching videos just fine before work and when I came back most of the videos wouldn’t load and gave me that blasted message.

I don’t have Google Web Accelerator.

I really don’t want to switch browers but I will if its my last resort. I’ve uninstalled flash and reinstalled it. I’ve checked to see if my firewalls block content from Youtube and its all good.

On a side note: All of the computers/laptops in my house have the same problem. Does that mean this is a network problem? And if so, how do I fix it? Do I do something with my router or modem? Do I call my internet provider? What if I connect to a different a different network? I know many of my friends do not have this problem.

24

In the case where an entire site has the same issue like that Meghann, typically it’s from packet loss due to excessive retransmission. It’s possible that you have either defective equipment or a system with a virus. You could try a free online virus scanner like the one at pandasoftware.com

25
Meghann
2:07 pm

I’m doing the scan as I type this. If it’s a virus I know what to do but if its not a virus then its obviously defective equipment? Which equipment? And what exactly is packet loss?

26

Meghann, packet loss is lost data that needs to be re-transmitted. Many times the cause is from outside sources too. You can also try logging into your router and checking its log file. You may find that an outside system is spamming your network. This happens allot from say a neighbors laptop that has a virus and is trying to gain access to you wireless network. This causes your router to become overloaded, initiating the packet loss.

27
Meghann
11:09 am

Thanks for all the help. The problem has been resolved. I don’t know exactly what fixed it because I was just trying everything but I can now view videos on youtube just fine.

28
Bob Smith
2:32 am

Hi Jim.

My machine: P-IV 2 GHz, 512 megs Ram, with minimal open programs.

I ran a virus scan as per your suggestion above to others, and was shocked to find it said I DO have viruses!

I’m running:
1) AVG (up to date, scans set to “deep” (slow).
2) COMODO DOClean.
3) CCleaner (“Crap” Cleaner) (Run weekly)
4) MS Pop-up stopper (set to stop ALL pop-ups)
5) Malwarebytes Anti-Malware
6) Spybot Search and Destroy
7) A-Squared 8) NetLimiter Pro
9) SUPERAnti-Spyware
10) Spyware Blaster
11) Norton Systemworks Systems Utilities – Disc Doctor and Windows Doctor run regularly. (Note I do not use Norton Anti-Virus as it is resource-heavy).

I have NO “add-ons” running on my web browser (tool bars, etc), and all “service packs” are all up to date.

Yet the machine takes FOREVER to run, and especially start applications, change from one window to another, etc.

The Internet activity icon shows activity each and every time I run ANYthing, yet AVG, and previously NOD32 and Norton Anti-Virus never show any viruses.

I am at a loss why this machine is sooooo slow, and now why these “latent” viruses: Bck/VB.XB, JS/Kak.Worm, plus a number of “Tracking Application”, “Dialer”, “Joke”, and “Adware” all showed up when I ran an on-line virus-scan using your suggested Panda Security check.

HELP!!

Thanks,
Bob

29

Hi Bob,
I remember the PIV, it was notoriously slow. All you can do for that is get more RAM, as much as your system will allow, up to 2GB. Throw out the old sym. UNINSTALL NORTON and all that other stuff except AVG. Get the full version and enable the firewall. If you want a good registry cleaner get Advanced Windows Care, it also has a startup utility (if you don’t like msconfig.exe) If you want a good defrag tool get Smart Defrag. Make sure windows and office are up to date. Short of getting a new system, that’s about it.
All The Best
Jim

30
Constance Gilleland
9:03 pm

Hi. My daughter is having the same problem with YouTube videos. We’ve isolated the issue to Vista’s parental controls. When I turn off controls, she can see the videos in any browser. When I turn them on (medium setting), she can’t view ANY youtube videos. I’ve tried various configurations of custom settings to no avail, so we’ve had to disable parental controls on her computer.

31

That’s a great Vista tip, Thanks Constance.

32
Kevin
8:46 pm

We have a network consisting of about 300 machines. None of these machines can view youtube videos, and we would like to be able to. Youtube is not blocked by our firewall, or filtering software. We get the “We’re sorry, this video is no longer available” message. We have no google web accelerator, and flock receives the same thing.

33
Alex
6:05 am

I’m having the same problem. Yesterday, I went to youtube to watch when suddenly, it won’t let me watch. It says, the videos are not available anymore. I can’t even watch my own videos! Please help. I unstalled Flash and then reinstalled it. Still nothing. Then I saw this, I installed Flock…and still nothing. Please help me.

34
Luv U Sam
9:24 am

If you are ademant about not using a really great new web browser then you could try to download the latest version of Flash and rebooting your network router etc. too, that might help. Also make sure that none of your systems are spamming your network by running a free online virus scan from places like pandasoftware.com.

===>It works !

35
mark
5:55 pm

don’t know if Google Gears is the same as Google Accelerator, but on my PC (Ubuntu with FF3) disabling Gears solved the issue.

I wasn’t even able to watch videos on youtube’s own site.

36
Piso Mojado
10:04 pm

Same problem here for about a week now. YouTube videos fail on all computers and all browsers (IE7, FireFox, and Chrome). Tried all the above “fixes.” Glad it works for you but sorry, no joy here.

I now think it’s some kind of filter or “accelerator” put in our path by our ISP, perhaps a malfunctioning caching proxy server. I suggest using one of the many proxies out there

37
Stan
5:49 pm

I agree with Constance. I have identified the parental controls as the problem even though I have allowed YouTube through Parental Controls. The problem started when I installed Google Chrome for testing (and subsequentely uninstalled it). I have had to disable parental controls for YouTube to function. Various configurations of the parental controls make no difference.

38
Gerry
6:06 am

I’ve got an EeePC 1000H that I normally dual boot into Easy Peasy (yuk, what a name!) Ubuntu based Linux and I’ve been suffering from You Tube not functioning with the “We’re sorry, this video is no longer available” error message. I was using FF3 and Flash 10 and I was tearing what’s left of my hair out trying everything I could to sort the problem. In a moment of despair I downgraded Flash 10 to Flash 9, rebooted, and lo and behold You Tube now works!

Of course, this means I can’t make use of any ‘enhancements’ introduced by Flash 10 unless there’s some way of making it more compatible with the other software that it is apparently clashing with when running You Tube videos

39
Harry
12:05 am

Such a useful blog WOW, I’m so glad I found it. Thanks for the great work !!!!

40
dvih
12:23 am

I am also facing this type of problem since long time. When i play video in youtube it will give me a error like “- we’re sorry, this video is no longer available” so i think that the owner of the video delete that video from youtube but by turning of Google Web Accelerator it works fine in my browser. Thanks for sharing.

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